Məhsul Zəmanəti

Under our warranty, we’ve got your back. This means that for 2 years from the date of purchase, we’ll take care of your product if any damage to the material or the workmanship of the jewelry occurs. Just contact us and we’ll work together to find a resolution.

We work with the most reputable and famous jewelers in the country, responsibly sourced pieces that are made to last. We’re confident in the quality of our product hence the 2-year coverage. This also means that the warranty does not cover lost items, scratches that come with normal wear and tear (like a bent ring or broken chain), improper use or storage of your product, and any modification to your product done by a third party outside of Esnola.

Note: Items purchased through a third-party vendor (outside of esnola.com and/or Esnola stores) will not be covered under Esnola’s warranty. Please reach out to the company the items were purchased from.

Cilalama parçamı necə istifadə edirəm?

Parçanızın ən yaxşı görünməsini təmin etmək üçün səthi cilalayıcı parça ilə yumşaq bir şəkildə ovuşdurun. Təmizləyici vasitədən istifadə etdikdən sonra həmişə əllərinizi yuyun.

It is normal to see dark residue on the cloth, it’s a sign that it is working correctly! The cloth contains a small amount of cleaning agent which will hold on to any dirt, oil & residues that are removed from the surface of the item being polished. Never wash the polishing cloth as it will lose its effectiveness. Keep out of reach of children.

Zərgərlik əşyalarıma necə qulluq etməliyəm?

TLC həmişə lazımdır! Bizimlə mütləq yoxlayın Zərgərlik Baxımı Bələdçisi səhifə.